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Patrick Kelly
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 Posted: Tue 19 Sep, 2017 3:41 pm Post subject: Quick turnaround from Albion. |
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A quick shout out to Albion. Last week, I returned my Maximilian to have their half-wire grip treatment added. Mike Sigman gave me a completion time of "A week, possibly less." Albion received the sword yesterday and I just got a shipping notice from FedEx. Talk about a quick turnaround. I know Albion's had their hands full training up a new shop crew and trying to wade through hundreds of back orders, so a big thanks to my favorite cheese heads for getting this done so quickly.
"In valor there is hope.".................. Tacitus
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Brian M.
Location: Wisconsin Joined: 17 Oct 2016
Posts: 17
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| Posted: Tue 19 Sep, 2017 4:15 pm Post subject: |
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If you're up for sharing photos and/or your impressions of the half-wire treatment when it arrives, I doubt I'm the only person here who'd be interested...
Nice to hear about your experience. I feel like Mike and co work really hard to provide good service; I bet it feels great to pull off the quick turnaround.
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Patrick Kelly
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| Posted: Tue 19 Sep, 2017 6:17 pm Post subject: |
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| Brian M. wrote: | If you're up for sharing photos and/or your impressions of the half-wire treatment when it arrives, I doubt I'm the only person here who'd be interested...
Nice to hear about your experience. I feel like Mike and co work really hard to provide good service; I bet it feels great to pull off the quick turnaround. |
Sure. I'm having a scabbard made for this one and I was going to wait to photograph everything at one time, but it's nine months out on the scabbard. I'll post up some pics after I receive it.
"In valor there is hope.".................. Tacitus
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Zach Gordon
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| Posted: Wed 20 Sep, 2017 7:59 am Post subject: |
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In a similar props to Albion note... a couple years ago, I called asking how to get some rust off of my sword, and they suggested scotch bright.. I went to the nearest Hardware store (I was living in quite remote area at the time), and they didn't have any but suggested steel wool or fine sandpaper. I called Albion back just to ask what grit wool/paper I should buy to match the sword's polish and Mike answered. He was pretty shocked and insisted I not do that! He knew my address from my last order and said to just wait a couple days, he was going to mail me some scotch bright (they even sent a little jar of oil with it, if I recall).
Talk about customer service! It has always made me think really well of Mike/Albion.
Z
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