Info Favorites Register Log in
myArmoury.com Discussion Forums

Forum index Memberlist Usergroups Spotlight Topics Search
Forum Index > Historical Arms Talk > Help or advice needed concerning Lutel Handicraft Reply to topic
This is a standard topic  
Author Message
Justin Colombo





Joined: 10 Feb 2020

Posts: 4

PostPosted: Tue 11 Feb, 2020 12:00 am    Post subject: Help or advice needed concerning Lutel Handicraft         Reply with quote

Hello,

A year ago, about February 9, 2019, I placed an order for a hand-and-a-half sword (15002) with Lutel-Handicraft.com using their website (www.Lutel-Handicraft.com). Everything seemed to go well I received all the responses the website mentioned and I paid the money using Paypal.

I was expecting to receive the sword ordered in 4 to 6 months, that being the time stated on the website. After seven months had passed I attempted to contact Lutel using both their website's contact form and email sent to Info@Lutel-Handicraft.com, but I have not received any response from them. The first message was in English, but the second was in Google translated Czech.

I realise that things can take longer than stated on websites. However after a year of hearing nothing from Lutel I am concerned about the money I paid out.

Can anyone here tell me if this is normal for Lutel? Should I continue to wait, or are there other methods I could use to contact them. I have not attempted to phone Lutel since the website says that is for Czech speakers only, and because I have never used Facebook I have not tried using that to contact them.

Any help or suggestions would be gratefully received.

Thank you.
View user's profile Send private message
Craig Peters




PostPosted: Tue 11 Feb, 2020 2:01 am    Post subject:         Reply with quote

See here: http://myArmoury.com/talk/viewtopic.php?t=38090
View user's profile Send private message
Justin Colombo





Joined: 10 Feb 2020

Posts: 4

PostPosted: Tue 11 Feb, 2020 3:21 am    Post subject: Thank you.         Reply with quote

Thank you, I should have searched more thoroughly.
View user's profile Send private message


Display posts from previous:   
Forum Index > Historical Arms Talk > Help or advice needed concerning Lutel Handicraft
Page 1 of 1 Reply to topic
All times are GMT - 8 Hours

View previous topic :: View next topic
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum






All contents © Copyright 2003-2020 myArmoury.com — All rights reserved
Discussion forums powered by phpBB © The phpBB Group
Switch to the Basic Low-bandwidth Version of the forum