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Stuart Mackey




Location: Christchurch, New Zealand
Joined: 12 Feb 2007
Likes: 1 page

Posts: 12

PostPosted: Fri 20 Jul, 2007 4:17 am    Post subject: Arm & Armour contact         Reply with quote

I am not sure if this is the correct place to post this, if at all, but I have been unsuccessfully trying to contact A&A for a couple of weeks since gaining a quote for one of their swords that I wish to purchace. I was respectfully wondering if there is a holiday in their location {I am from New Zealand, and am unsure of the US holiday structure} or other reason for this, tied up by work out of town perhaps? Any help appretiated, as I really want to buy that English longsword.

Thank you
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Craig Johnson
Industry Professional



Location: Minneapolis, MN, USA
Joined: 18 Aug 2003
Likes: 16 pages
Reading list: 20 books

Spotlight topics: 1
Posts: 1,288

PostPosted: Fri 20 Jul, 2007 5:44 am    Post subject: Hi Stuart         Reply with quote

Hello Stewart

I am not sure why but I have had an intermitent issue with overseas emails lately. If you like please PM me here and we can get the information to you. I sent the requested info a few times but it seems to not be making it to you for some reason.

Best
Craig
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Stuart Mackey




Location: Christchurch, New Zealand
Joined: 12 Feb 2007
Likes: 1 page

Posts: 12

PostPosted: Fri 20 Jul, 2007 5:52 am    Post subject: Re: Hi Stuart         Reply with quote

Craig Johnson wrote:
Hello Stewart

I am not sure why but I have had an intermitent issue with overseas emails lately. If you like please PM me here and we can get the information to you. I sent the requested info a few times but it seems to not be making it to you for some reason.

Best
Craig


PM'ed, and thanked.
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Chad Arnow
myArmoury Team


myArmoury Team

Location: Cincinnati, OH
Joined: 18 Aug 2003
Likes: 21 pages
Reading list: 231 books

Spotlight topics: 15
Posts: 9,135

PostPosted: Fri 20 Jul, 2007 7:37 am    Post subject:         Reply with quote

Craig,
Does the issue affect domestic email? I emailed you over a week ago and never heard back.

Happy

ChadA

http://chadarnow.com/
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Jean Thibodeau




Location: Montreal,Quebec,Canada
Joined: 15 Mar 2004
Likes: 50 pages
Reading list: 1 book

Spotlight topics: 5
Posts: 8,177

PostPosted: Fri 20 Jul, 2007 7:49 am    Post subject:         Reply with quote

Chad Arnow wrote:
Craig,
Does the issue affect domestic email? I emailed you over a week ago and never heard back.


I haven't sent any messages in a while and since I'm already overspent on other projects I'm sort of happy that a few projects from you are, in I assume, temporary limbo. ( Why I haven't been bugging you about them. Laughing Out Loud )

But it's really important for your business that any e-mail " BLACK HOLE " swallowing you e-mails to or from customers be resolved.

You could try to send an e-mail to yourself and see if it arrives ? Not a 100% as the problem might be intermittent or with your
internet service provider/network or whatever !? But, still, a useful test to try a few times: I've done this myself to check if my message system was actually working during network outages.

You can easily give up your freedom. You have to fight hard to get it back!
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Michael S. Rivet





Joined: 12 Apr 2006

Posts: 101

PostPosted: Fri 20 Jul, 2007 7:52 am    Post subject:         Reply with quote

Yeah, I sent a reply to an email from you and never heard back, either.
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Craig Johnson
Industry Professional



Location: Minneapolis, MN, USA
Joined: 18 Aug 2003
Likes: 16 pages
Reading list: 20 books

Spotlight topics: 1
Posts: 1,288

PostPosted: Fri 20 Jul, 2007 9:00 am    Post subject: Emails         Reply with quote

Hi Guys

Please resend the emails if you would as a test. I believe the issue has been fixed and all should be up and running normally. I have some back logged stuff to get through as quickly as I can but if you send the emails again I can make sure all are answered.

I do not think it has affected domestic emails other than the back log as far as I know.

Sorry for any inconvenience to all.

Best
Craig
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