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Christoph M.




Location: Germany
Joined: 18 Oct 2013

Posts: 3

PostPosted: Sat 04 Jan, 2014 12:43 pm    Post subject: Problems getting in tuch with Lutel and Moc         Reply with quote

Hello all,
I didn't find anything relating to this topic on the forum.
I tried to get in touch with both Pavel Moc and Lutel via their Websites (by email) and the mailadresses on both their sides were not working for me.

Does anybody know about this problem or have another way of contacting them?

P.S.: sorry for my bad english, it's not my primary language.
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Edward Lee




Location: New York
Joined: 05 Jul 2013

Posts: 313

PostPosted: Sat 04 Jan, 2014 1:12 pm    Post subject:         Reply with quote

Contact them by facebook. I found two sites and one claims the other being fraud.

https://www.facebook.com/lutel.armoury
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Roger Hooper




Location: Northern California
Joined: 18 Aug 2003
Likes: 1 page

Spotlight topics: 3
Posts: 3,649

PostPosted: Sat 04 Jan, 2014 1:52 pm    Post subject:         Reply with quote

Which Lutel are you trying to contact? -
Lutel.eu
or Lutel Handicrafts

It's best to stay away from Lutel.eu
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Sebastian Szukalski





Joined: 10 Jun 2012

Posts: 46

PostPosted: Sat 04 Jan, 2014 9:38 pm    Post subject:         Reply with quote

I've been in contact recently with Jan Krasl, so lutel Handicrafts is still active and taking / processing orders. My last contact was on december 24th, and he informed me he'll be back at full capacity around the 16th.
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Christoph M.




Location: Germany
Joined: 18 Oct 2013

Posts: 3

PostPosted: Sun 05 Jan, 2014 12:01 am    Post subject:         Reply with quote

I tried to contact lutel-handicraft, don't worry ;-)

Good to hear they are still in buisness. I'will try to get in touch again in a week or two. Maybe better luck next time.

Thanks all for your answers.
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Jan Krasl
Industry Professional



Location: Opava, Czech republic
Joined: 05 Jan 2011
Likes: 8 pages

Posts: 51

PostPosted: Wed 08 Jan, 2014 3:25 am    Post subject: lutel email         Reply with quote

Hello Christoph, what exactly was the problem with our email?
We are still in business and everything is working fine.I am checking our email box once or twice a week (depends on my free time) and I can assure you that I am receiving emails without any problem...
If you will still have troubles to contct me via email, you can contact me on our facebook.
https://www.facebook.com/lutel.armoury

Regards
Jan

http://www.lutel-handicraft.com/
http://www.facebook.com/lutel.armoury
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Christoph M.




Location: Germany
Joined: 18 Oct 2013

Posts: 3

PostPosted: Wed 08 Jan, 2014 12:18 pm    Post subject:         Reply with quote

Hello Jan,

Thanks for replying to me not only here but also via facebook. much appreciated.

After sending you an email to the emailadress provided on your website i received a message saying:

"This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address
failed:

"info@lutel-handicraft.com":
domain has no valid mail exchangers"

I resend my message by using the contact form on your side so i hope everything will work our now.

Regards
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