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Augusto Boer Bront
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Location: Cividale del Friuli (UD) Italy
Joined: 12 Nov 2009

Posts: 259

PostPosted: Sun 10 Oct, 2010 9:51 am    Post subject: Where's Milan (Marek)?         Reply with quote

The 7th of July i've orderet an arm harness from bestarmour. At the end of August they said me that the order was delayed because Milan was in england, but he said that the work would be completed for the half of Semptember.
I've emailed them the 15th of Septermber and they told me that the ordre was delayed (again?). I continued to send emails to know how the work's going but no responses.
Is that normal? The often answer to emails one week later?

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Last edited by Augusto Boer Bront on Fri 22 Oct, 2010 12:36 pm; edited 2 times in total
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Joe Fults




Location: Midwest
Joined: 02 Sep 2003

Posts: 3,459

PostPosted: Sun 10 Oct, 2010 12:50 pm    Post subject:         Reply with quote

Don't know if its normal for them or not, but once in a while things like that happen to some of these small businesses. Might be they have some technology problems. Might be that somebody there got sick. Might be that everybody there got sick. Maybe there was as fire or some kind of natural disaster someplace in the chain between them and you. Could even be that you'e getting hosed (but that's usually the rarest of issues). Regardless, all you can do is try to keep contacting them without coming off like a jerk and hope for the best.

Not the ways things should be, but it is the way things sometimes are, if you want to be involved with this hobby.

Best of luck to you.

"Our life is what our thoughts make it"
-Marcus Aurelius

"Those who make peaceful revolution impossible will make violent revolution inevitable."
-John F. Kennedy
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Scott Hrouda




Location: Minnesota, USA
Joined: 17 Nov 2006
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Posts: 643

PostPosted: Sun 10 Oct, 2010 12:55 pm    Post subject: Re: Problems with bestarmour         Reply with quote

Augusto, please keep us abreast of the resolution. I've never purchased from Best Armour myself, but every review I've read on this forum and others rate their workmanship and timeliness very high. To my knowledge, your experience is an anomaly. Let's keep our fingers crossed.
...and that, my liege, is how we know the Earth to be banana shaped. - Sir Bedevere
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Boris R.





Joined: 15 Feb 2007
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PostPosted: Sun 10 Oct, 2010 3:06 pm    Post subject:         Reply with quote

i am also making an order from them this month, and after a very long period of personal reviewing they had come on the top of my list for an item i want (a very special helmet), i hope that your situation turns okay at the end, because i do not want to take another couple of years searching for a perfectly suited choice of armoursmith Happy
Never take life seriously. Nobody gets out alive anyway.
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Emil Andersson




Location: Sweden
Joined: 17 Oct 2010

Posts: 136

PostPosted: Sun 17 Oct, 2010 2:43 am    Post subject:         Reply with quote

I received my year-old order (which was to be expected due to their estimated delivery times, so no worries here) from Best Armour just this Friday. I wouldn't worry at all when it comes to Milan's credibility - I have bought from them before and have nothing but praise to give. Communications might suffer some delay where you have to wait about a week before you get an answer back, but it will come. Happy
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Eric Forster





Joined: 07 Mar 2009

Posts: 10

PostPosted: Thu 21 Oct, 2010 5:22 pm    Post subject:         Reply with quote

I follow Milan's work and plan to order from him at some point.

He has been a little slow on email recently (for which he apologized to me). I know he was doing a big project for the theatre up in Riga (the work he showed me was superb).

At any rate, do keep us apprised of your situation. His work looks to be outstanding; hopefully he can keep up with the workload.

Cheers.
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Joe Fults




Location: Midwest
Joined: 02 Sep 2003

Posts: 3,459

PostPosted: Thu 21 Oct, 2010 8:06 pm    Post subject:         Reply with quote

To some extent, its really a shame this thread ended up titled "Problems with Best Armour".
"Our life is what our thoughts make it"
-Marcus Aurelius

"Those who make peaceful revolution impossible will make violent revolution inevitable."
-John F. Kennedy
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Augusto Boer Bront
Industry Professional



Location: Cividale del Friuli (UD) Italy
Joined: 12 Nov 2009

Posts: 259

PostPosted: Fri 22 Oct, 2010 4:54 am    Post subject:         Reply with quote

Changed the title Wink
Armourer-Artist-Blacksmith
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Paul Hansen




Location: The Netherlands
Joined: 17 Mar 2005
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PostPosted: Fri 22 Oct, 2010 8:27 am    Post subject:         Reply with quote

I'm a bit disappointed in the thread title, especially coming from an Italian. Wink
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Augusto Boer Bront
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Location: Cividale del Friuli (UD) Italy
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Posts: 259

PostPosted: Fri 22 Oct, 2010 8:33 am    Post subject:         Reply with quote

Paul Hansen wrote:
I'm a bit disappointed in the thread title, especially coming from an Italian. Wink


Sorry, but I haven't understood the joke. Can you explain me Big Grin ?

Armourer-Artist-Blacksmith
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Jean Thibodeau




Location: Montreal,Quebec,Canada
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PostPosted: Fri 22 Oct, 2010 11:02 am    Post subject:         Reply with quote

Augusto Boer Bront wrote:
Paul Hansen wrote:
I'm a bit disappointed in the thread title, especially coming from an Italian. Wink


Sorry, but I haven't understood the joke. Can you explain me Big Grin ?


I think the joke is with the name of the person " Milan " and the name of the Italian city " Milan ": In other words the joke is that an Italian should know where " Milan " the city is. Wink

You can easily give up your freedom. You have to fight hard to get it back!


Last edited by Jean Thibodeau on Fri 22 Oct, 2010 5:33 pm; edited 1 time in total
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Augusto Boer Bront
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Location: Cividale del Friuli (UD) Italy
Joined: 12 Nov 2009

Posts: 259

PostPosted: Fri 22 Oct, 2010 12:35 pm    Post subject:         Reply with quote

Ahahaha, got it! Big Grin
Armourer-Artist-Blacksmith
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Pinterest albums to almost all existing XIVth century armour.
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Joe Fults




Location: Midwest
Joined: 02 Sep 2003

Posts: 3,459

PostPosted: Fri 22 Oct, 2010 6:33 pm    Post subject:         Reply with quote

Big Grin
"Our life is what our thoughts make it"
-Marcus Aurelius

"Those who make peaceful revolution impossible will make violent revolution inevitable."
-John F. Kennedy
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Augusto Boer Bront
Industry Professional



Location: Cividale del Friuli (UD) Italy
Joined: 12 Nov 2009

Posts: 259

PostPosted: Mon 01 Nov, 2010 3:37 am    Post subject:         Reply with quote

Problem solved.
He is moving from Prague to a place nearer to the workshop and for this reason he had problems contacting me. The pack will probably sent in Fryday.
All's well that ends well.

Armourer-Artist-Blacksmith
www.magisterarmorum.com

Pinterest albums to almost all existing XIVth century armour.
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Augusto Boer Bront
Industry Professional



Location: Cividale del Friuli (UD) Italy
Joined: 12 Nov 2009

Posts: 259

PostPosted: Tue 16 Nov, 2010 10:37 am    Post subject:         Reply with quote

It has arrived and it's.... simply.... GORGEOUS!!!
It's a very fine piece of armor uniquie in its tipe.
Some pics soon Big Grin

Armourer-Artist-Blacksmith
www.magisterarmorum.com

Pinterest albums to almost all existing XIVth century armour.
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Scott Hrouda




Location: Minnesota, USA
Joined: 17 Nov 2006
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PostPosted: Tue 16 Nov, 2010 1:30 pm    Post subject:         Reply with quote

Augusto Boer Bront wrote:
It has arrived and it's.... simply.... GORGEOUS!!!
It's a very fine piece of armor uniquie in its tipe.
Some pics soon Big Grin

I'm very glad to hear everything worked out well. Happy

Please do share photographs when you have the time!

...and that, my liege, is how we know the Earth to be banana shaped. - Sir Bedevere
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