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Jonathan Courtney




Location: Central Virginia
Joined: 19 Feb 2012

Posts: 47

PostPosted: Fri 13 May, 2022 3:07 am    Post subject: Problem Contacting R.A. Leeds         Reply with quote

Hey Ive been having some issues contacting the RA Leeds for over two weeks Now- First by standard Email For Collections/ Curatorial Dept. Inquires then Even The Primary Phone Line (a really faulty system they have - can't even leave a message through any Dept. voicemail )- Is there anything currently going on I don't Know About- Its been well over two weeks (Maybe more like three) (not like them at all) esp By my previous experience which was Punctual and very courteous by there staff.- THe Website doesn't indicate any current closures or anything odd...a basic acknowledgement reply would have been okay in the short term.-- I cant get through to the 'Tower' either---Thoughts Anyone? -- U.K. folks especially!

thanks in advance for any help/Info.

An Open Mind, Idealism tempered with Discipline, and Perseverance, are keys to success in many great things.
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Leo Todeschini
Industry Professional



Location: Oxford, UK
Joined: 12 Nov 2006
Likes: 1 page

Spotlight topics: 1
Posts: 1,687

PostPosted: Fri 13 May, 2022 8:41 pm    Post subject:         Reply with quote

Sorry to hear that and from the UK point of view, no particular reason I can think of, nor have I heard anything.

Should just be business as usual.

Tod

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Ryan S.




Location: Germany
Joined: 04 May 2012

Posts: 157

PostPosted: Sat 14 May, 2022 3:26 am    Post subject:         Reply with quote

The website for the museum says their phone line is down. They are probably dealing with a backlog of emails and understaffed, which seems to be a global phenomenon due to the pandemic.
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