Difficulty in contacting Heron Armoury

someone has tried to contact Tim Noyes at Heron Armoury recently?

i have a sword fully paid in advance that should have been shipped almost a month ago, i have sent a couple of e-mail to him but he has never answered .

is the first sword that i have ever ordered from him and in the initial stages Tim has always answered me regularly,

do you know if something is happened to him or to the company? i start to be a little worried and irritated

thanks for help
I've sent some mails too in last weeks for generic info, but no answers..
Tim has contacted me a couple of days ago, his computer has crashed so he has spent the past two weeks reorganizing his database,

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