I placed my order in early January and found the process to be simple and straightforward. I was given an approximate completion date of late March / early April.
The pieces took much longer than anticipated, arriving in mid-July. While I was not thrilled about the delay, the Illusion staff promptly replied to my inquiries (2-3 business days on average). I also reminded myself that these were not “off-the-shelf”, but made to my specifications.
The fit is perfect. I had submitted some basic measurements with my order as well as an outline drawing of my fighting footwear. I have complete mobility, no pinching and no tripping over the slightly pointed toe. My greaves float perfectly over the sabatons.
I have made some modifications since my purchase. The strapping and brass buckles are simple store-bought pieces that will be replaced, some day, with period appropriate hardware. The toes have been drilled for pointing . Finally, I have added some simple, stamped brass pieces to give them a little “pop”.
The only thing that could have improved the experience would have been more proactive updates from Illusion rather than reactive responses. That being said, I did receive prompt replies. I would recommend Illusion Armouring with the understanding that the buyer will have to wait patiently for a custom fitted piece.
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