Arm & Armour contact
I am not sure if this is the correct place to post this, if at all, but I have been unsuccessfully trying to contact A&A for a couple of weeks since gaining a quote for one of their swords that I wish to purchace. I was respectfully wondering if there is a holiday in their location {I am from New Zealand, and am unsure of the US holiday structure} or other reason for this, tied up by work out of town perhaps? Any help appretiated, as I really want to buy that English longsword.

Thank you
Hi Stuart
Hello Stewart

I am not sure why but I have had an intermitent issue with overseas emails lately. If you like please PM me here and we can get the information to you. I sent the requested info a few times but it seems to not be making it to you for some reason.

Best
Craig
Re: Hi Stuart
Craig Johnson wrote:
Hello Stewart

I am not sure why but I have had an intermitent issue with overseas emails lately. If you like please PM me here and we can get the information to you. I sent the requested info a few times but it seems to not be making it to you for some reason.

Best
Craig


PM'ed, and thanked.
Craig,
Does the issue affect domestic email? I emailed you over a week ago and never heard back.
Chad Arnow wrote:
Craig,
Does the issue affect domestic email? I emailed you over a week ago and never heard back.


I haven't sent any messages in a while and since I'm already overspent on other projects I'm sort of happy that a few projects from you are, in I assume, temporary limbo. ( Why I haven't been bugging you about them. :lol: )

But it's really important for your business that any e-mail " BLACK HOLE " swallowing you e-mails to or from customers be resolved.

You could try to send an e-mail to yourself and see if it arrives ? Not a 100% as the problem might be intermittent or with your
internet service provider/network or whatever !? But, still, a useful test to try a few times: I've done this myself to check if my message system was actually working during network outages.
Yeah, I sent a reply to an email from you and never heard back, either.
Emails
Hi Guys

Please resend the emails if you would as a test. I believe the issue has been fixed and all should be up and running normally. I have some back logged stuff to get through as quickly as I can but if you send the emails again I can make sure all are answered.

I do not think it has affected domestic emails other than the back log as far as I know.

Sorry for any inconvenience to all.

Best
Craig

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