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I guess maybe the sword's pommel struck on something hard during delivery.

Well USPS sent me a check for 50 dollars. After an appeal, they said that was going to be all.

So I'll be looking into some files and work out the chip, at least to the point that it doesn't snag on anything.

Here's a set from Harbor Freight for 2.99 http://www.harborfreight.com/12-piece-needle-file-set-468.html

Here's a set from Home depot for 9.99 http://www.homedepot.com/p/General-Tools-Stee.../100572556

Any advice for my next purchase? Thanks,