Hey Ive been having some issues contacting the RA Leeds for over two weeks Now- First by standard Email For Collections/ Curatorial Dept. Inquires then Even The Primary Phone Line (a really faulty system they have - can't even leave a message through any Dept. voicemail )- Is there anything currently going on I don't Know About- Its been well over two weeks (Maybe more like three) (not like them at all) esp By my previous experience which was Punctual and very courteous by there staff.- THe Website doesn't indicate any current closures or anything odd...a basic acknowledgement reply would have been okay in the short term.-- I cant get through to the 'Tower' either---Thoughts Anyone? -- U.K. folks especially!
thanks in advance for any help/Info.
Sorry to hear that and from the UK point of view, no particular reason I can think of, nor have I heard anything.
Should just be business as usual.
Tod
Should just be business as usual.
Tod
The website for the museum says their phone line is down. They are probably dealing with a backlog of emails and understaffed, which seems to be a global phenomenon due to the pandemic.
Have had contact due to a query sent to the archives. Appears they suffered a cyber attack and have to re-build systems. Might take a while.
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