Dear Forum members,
I definitely need help
Has any one experiences with ordering "The Rifle Shoppe"?
Is this company still existing ?? I have placed my order and have already paid nearly two years ago. Since that time I have been fed with hopes again and again, telling me that the ordered items will be delivered in two weeks time.


Is this normal??

Yours Raimund :mad:

What were you ordering? For many cases I should think a two year wait is quite unusual.

Not at all surprising. The Rifle Shoppe is notorious for this sort of thing. I always ask if the item I want is in stock before ordering. I think they take orders on the less popular stuff until they have enough to make it worth casting the part. I will say this, they are good about refunding money when asked.

Dear Forum Members,
thank you for all comments - this really helped me. I finally got an email from the Rifle Shoppe today, explaining me the problems, diffficulties and the smallness of the business.

Lot of nerves would have been saved and misunderstandings avoided by an earlier communication.

So finally all will be well.

Thanks again :)

Called The Rifle Shop 14 months ago to ask if they had a frizzen for my Harpers Ferry reproduction flintlock pistol.
They said they did and to send the lock to them for fitting along with a money order, which I did.
I waited for 4 months and called for about 2 weeks and just got a answer machine, no call back.
Then finally someone answered.
He looked the gun up and told me they didn't have a frizzen that fit but they were going to cast one for me.
I waited another 6 months and again had problems getting someone to answer or call me back after I left a message.

Finally he answered, looked the gun up and told me they couldn't do it at their shop but would send it out to another company to cast it.

Another 4 months went by and again it took 2 weeks of leaving messages asking them to send it back weather it was done or not.

Finally got someone to answer, looked the gun up and to my disbelief, told me the company he sent it out to couldn't or wouldn't make the frizzen.
He just put some chemicals on it and all would be fine (probably kasonite)
Then said "Ho, I just realized, the gun has been sitting on the bench for the last three months,I forgot to send it to you.
I couldn't believe this, I told him to just send it and hung up on him, I was not happy.

I received the lock on 08-10-14, fourteen months after sending it and went to the range.
It sparked well for 10 shots and then started to fail to spark every other shot.
After 20 shots it would only spark 1 out of 4 tries, the flint was fine.

I gave up when it would only spark every 6-7 tries.

That's the last time I will ever do business with them, this is completely dishonest and shameful.
I don't believe anything I was told, a complete waste of my time and money.

There is a thread on another forum, which is devoted to muzzle loaders, right now on the subject of The Rifle Shoppe. This is a common problem, not only delivery but there were comments like Jerry's about quality issues as well. It is unfortunate that what could be a source for high quality and unusual gun parts has become something of a deep hole into which the unsuspecting throw money. A couple of years ago I waited 14 months for a custom builder to finish a pistol for me, which had a part from the Rifle Shoppe in the lock. While the delay was mostly the builder, when I got the gun the part was home made so my assumption is that he gave up waiting for it and made it himself so there was no further delay.

People are now talking about suing the company although that probably won't make any difference. The best thing to do in these cases is go somewhere else to get what you need.